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Online and Mobile Buying Trends Continue to Rise in First-Quarter, Reports IBM

IBM Press Releases - Retail - United States — Wed, 02 May 2012 12:37:12 +0000

The U.S. retail industry saw continued growth in online and mobile buying trends in the first-quarter, driven by today's rising digital consumer marketplace. According to the IBM retail online economic indicator, a cloud-based analytics repo...

IBM to Acquire Tealeaf Technology, Inc. to Help Marketers Deliver Exceptional Digital Experience for Smarter Commerce

IBM Press Releases - Retail - United States — Wed, 02 May 2012 04:01:19 +0000

IBM today announced a definitive agreement to acquire Tealeaf Technology, Inc., a leading provider of customer experience analytics software that helps organizations to gain intelligence and react more swiftly to consumer trends in today's d...

Chart of the day: The Apple Store trounces Tiffany’s

Philip Elmer-DeWitt — Wed, 18 Apr 2012 10:28:27 +0000

In dollars per sq. ft., the stores are 17 times more efficient than the average mall outlet

For more on Apple's (AAPL) retail efficiency, see Horace Dediu's analysts at Asymco.com.

Filed under: Apple 2.0

Toshiba TEC to Acquire IBM’s Retail Store Point-of-Sale Solutions Business; Agreement Allows Both to Tap Growing Smarter Commerce Opportunity

IBM Press Releases - Retail - United States — Tue, 17 Apr 2012 07:28:38 +0000

IBM, the leader in Smarter Commerce, and Toshiba TEC Corporation (TSE:6588), Japan’s leading maker of point-of-sale systems and related technology for retailers, today announced a definitive agreement under which Toshiba TEC will acquire IBM&#...

IBM Forecasts Robust Gains in 2Q Home Furnishings Sales

IBM Press Releases - Retail - United States — Tue, 10 Apr 2012 06:03:47 +0000

Sales of home furnishings in the U.S. are expected to shoot higher in the second quarter, with in-store sales increasing nearly 8 percent to $23.222 billion and online sales increasing 28.4 percent, according to an IBM analytics-based forecast. ...

Video: Chinese security guards clash at the great wall of Apple

Philip Elmer-DeWitt — Fri, 30 Mar 2012 10:47:13 +0000

Cameras capture the takedown of banners promoting the "world's biggest" Apple store

Retail can be a tough business, especially in China, as Apple (AAPL) discovered Wednesday.

The video below, shot from a security camera, shows a platoon of Chinese security guards taking down a barricade that Apple had constructed outside an upscale shopping mall to promote a forthcoming Apple store billed as the "world's biggest."

The mall is in Dalain, a thriving seaport city MORE

Retailers with Benefits: When Giving Up Personal Information Really Pays Off

IBM Press Releases - Retail - United States — Tue, 17 Jan 2012 11:40:29 +0000

A new IBM survey of more than 28,000 consumers released today – the largest global survey of its kind – found that, overwhelmingly, consumers are looking for a more personalized shopping experience and are willing to share select details abo...

Leading Global Retailers Meet Changing Consumer Demands with IBM Smarter Commerce

IBM Press Releases - Retail - United States — Tue, 17 Jan 2012 11:33:09 +0000

National Retail Federation -- As part of its Smarter Commerce initiative, IBM today announced new software that helps customers more easily browse, shop and buy retail products through mobile devices and social networks. ...

Customer Checkout Getting Easier, Faster, Smarter with IBM Retail Systems

IBM Press Releases - Retail - United States — Tue, 17 Jan 2012 02:53:49 +0000

IBM today announced retail technology aimed at empowering bricks-and-mortar retailers to claim their place at the center of the newest multichannel shopping trends. The technology is part of a growing number of IBM Smarter Commerce offerings de...

Abercrombie & Fitch Expands Online Business With IBM Smarter Commerce

IBM Press Releases - Retail - United States — Tue, 17 Jan 2012 02:22:01 +0000

Today at the National Retail Federation (NRF) conference in New York City, IBM announced that specialty retailer Abercrombie & Fitch Co. is working with IBM software to help the company transform its online business to achieve the speed, eff...

Mobile Shopping Doubles Over December 2011 Holiday, Reports IBM

IBM Press Releases - Retail - United States — Tue, 10 Jan 2012 06:38:16 +0000

The U.S. online retail sector delivered 7.5 percent growth in December 2011 compared to the same period last year, according to cloud-based analytics findings by IBM. IBM's findings follow a strong November where both Black Friday 2011 and C...

Video: Thousands queue up for Apple’s Grand Central store

Philip Elmer-DeWitt — Fri, 09 Dec 2011 14:52:19 +0000

And hundreds more crowd the terminal's main lobby to see what the fuss is about

Line-goers (middle left) pushing through the onlookers. Photo: PED

What if Apple (AAPL) opened a new store and nobody came? We may never know. Thousands turned out early Friday for the opening of its fifth retail store in Manhattan, this one perched on the balconies above the main lobby of Grand Central Terminal.

The company promised free MORE

Cyber Monday Online Spending Increases by 33 Percent Over 2010, Reports IBM

IBM Press Releases - Retail - United States — Tue, 29 Nov 2011 04:49:43 +0000

The U.S. online retail sector delivered strong growth on Cyber Monday 2011 compared to the same period last year, according to cloud-based analytics findings by IBM. IBM's findings expand on the company's earlier report that Thanksgiving...

Record Online Thanksgiving Day Shopping Paves Way for Strong Black Friday Retail Sales, Reports IBM

IBM Press Releases - Retail - United States — Sat, 26 Nov 2011 03:20:25 +0000

--U.S. shoppers took advantage of early sales this holiday driving a 39.3 percent increase in online Thanksgiving day spending while setting the stage for 24.3 percent online growth on Black Friday compared to the same period last year, accordin...

Apple’s Grand Central Terminal Store will miss Black Friday

Philip Elmer-DeWitt — Wed, 23 Nov 2011 15:29:30 +0000

The sign says "arriving soon," but don't hold your breath Photo by Dean Kaufman. Apple (AAPL) hasn't set a date for the grand opening of its fifth Manhattan store, but according to a construction worker who spoke to Mashable's Samantha Murphy, it won'...

IBM Helps Marks & Spencer Transform Web Site into Global, Multi-Channel Marketplace

IBM Press Releases - Retail - United States — Fri, 18 Nov 2011 03:30:33 +0000

LONDON, Nov. 18, 2011 /PRNewswire/ -- World renowned U.K. retailer Marks & Spencer (M&S) is using IBM software for Smarter Commerce to transform its Web site into a global marketplace where customers can seamlessly shop from any country...

IBM Social Media Analysis Points to Lower Heels, Bucking Economic Trend

IBM Press Releases - Retail - United States — Thu, 17 Nov 2011 10:00:53 +0000

An IBM computer-based analysis of billions of social media posts predicts an intriguing change on the horizon in women’s shoe fashions, with heel heights– currently in nosebleed territory – poised to decline. The IBM project highlights the...

IBM Study Reveals Challenges Midmarket CMOs Face to Sustain Brand Loyalty with Today’s Social Consumer

IBM Press Releases - Retail - United States — Wed, 16 Nov 2011 04:39:53 +0000

A new global IBM study of Midmarket Chief Marketing Officers, CMOs, revealed that building and sustaining brand loyalty is the top concern for today's midmarket CMOs, yet 72 percent do not feel sufficiently prepared to effectively build this...

IBM is Helping Make Customer Checkout Faster, Easier, Smarter

IBM Press Releases - Retail - United States — Fri, 04 Nov 2011 03:48:52 +0000

IBM today announced retail technology that allows stores to offer targeted third-party products and services to consumers at checkout, and add future services with close to plug-and-play simplicity. Essentially, retailers will have a quick and ...

The ‘EasyTheft’ do-it-yourself Apple Store goes live Thursday

Philip Elmer-DeWitt — Wed, 02 Nov 2011 14:44:53 +0000

Who needs a staffer when you can scan, pay and walk out of the store unattended?

A typical afternoon crowd at the Fifth Avenue Apple Store. Photo: PED

[UPDATE: The new version of the Apple Store app finally arrived Tuesday, Nov. 8, a few days later than expected. You can get it here.]

Apple (AAPL) has two problems its competitors would kill for: 1) It can't build new product fast enough to MORE

Moosejaw Mountaineering Embarks New Online Effort to Engage the Socially Connected Consumer

IBM Press Releases - Retail - United States — Wed, 21 Sep 2011 04:11:28 +0000

IBM today announced that Moosejaw Mountaineering, one of the nation's fastest growing outdoor equipment retailers, has revamped its e-commerce platform to boost the customer experience, court savvy socially connected consumers, and provide s...

Global Industry Leaders Connect to Customers With IBM Smarter Commerce

IBM Press Releases - Retail - United States — Tue, 20 Sep 2011 07:26:33 +0000

At its first Smarter Commerce Global Summit, IBM (NYSE: IBM) today announced a range of wins with clients across global industries. By deploying solutions for Smarter Commerce, these clients are capitalizing on rapid shifts in customer demand, i...

IBM Expands Cloud Delivery of Smarter Commerce

IBM Press Releases - Retail - United States — Tue, 20 Sep 2011 07:21:42 +0000

IBM today announced new cloud and on-premise offerings that will help organizations respond automatically to shifting consumer and business trends. The new solutions, Commerce-as-a-Service and Social Media Marketing, combine technology from k...

IBM Forecast: Fall Looking Bright for Apparel Retailers

IBM Press Releases - Retail - United States — Fri, 02 Sep 2011 11:40:02 +0000

Apparel sales are expected to post year-over-year gains during the fall shopping season, with especially big increases in sales of children's apparel, according to an analytics-based forecast produced by IBM. The findings have substantial ra...

Winn-Dixie Selects IBM to Help Speed Innovation, Improve Customer Service

IBM Press Releases - Retail - United States — Wed, 24 Aug 2011 01:41:54 +0000

IBM today announced that Winn-Dixie Stores, Inc. has chosen IBM point-of-sale and self-checkout technology to help transform customer service, speed innovation and increase the operational efficiency of 484 Winn-Dixie store locations, and other ...

S&S Worldwide Boosts Sales By 75 Percent With IBM Software In The Cloud

IBM Press Releases - Retail - United States — Wed, 17 Aug 2011 04:47:04 +0000

IBM today announced that S&S Worldwide grew recommendation sales 75 percent in just three months with IBM software in the cloud. S&S Worldwide is a national distributor of sporting goods products for recreation, health care, and educatio...

Convenience Store Chain Chooses IBM to Collaborate in the Cloud

IBM Press Releases - Retail - United States — Mon, 15 Aug 2011 02:11:49 +0000

IBM today announced that Russell's Convenience is transforming its business with cloud collaboration technology from IBM. As a result of adopting cloud computing, the company plans to better integrate and share data across its 24 convenien...

One city, 22 fake Apple stores

Philip Elmer-DeWitt — Fri, 12 Aug 2011 09:10:26 +0000

An official search of Kunming, China, yields a surfeit of unauthorized Apple retail shops

Photo: BirdAbroad

Three weeks after an American blogger visiting the capital of China's Yunnan province posted the first photographs of a copycat Apple Store so convincing that even some of the sales staff thought they were working for Steve Jobs, Chinese authorities have identified 22 more unauthorized Apple stores in Kunming city.

According to a Reuters report filed MORE

S&S Worldwide Boosts Sales by 75 Percent with IBM Smarter Commerce Software in the Cloud

IBM Press Releases - Retail - United States — Thu, 11 Aug 2011 05:59:58 +0000

IBM today announced that S&S Worldwide grew recommendation sales 75 percent in just three months with IBM Smarter Commerce software in the cloud. S&S is a national distributor of sporting goods products for recreation, health care, and ...

Video: German Apple store site defaced with Windows logo

Philip Elmer-DeWitt — Sun, 05 Jun 2011 10:13:35 +0000

A well-documented piece of street art appeared Friday at a Hamburg construction site

Photo: Gerolf via ifoAppleStore.com

A group calling itself the .Wav Collective, after a Windows audio file format, has posted a video showing a pair of street artists disguised as workmen cordoning off a section of the Jungfernstieg in downtown Hamburg Friday morning, hoisting a ladder against the construction barricade at the site of Apple's (AAPL) newest retail in MORE