Both traditional and new influencers must provide more consumer information in the coming years – using specific messages and tailored channels – to aid smooth smart meter and smart grid deployment and increase consumer engagement.
Companies with leading risk management practices are looking forward, applying “predictive intelligence” to proactively mitigate and manage complexity-fraught risks, while bringing significant value to their bottom line and their brand.
Building analytics competency can help healthcare organizations harness “big data” to create actionable insights, set their future vision, improve outcomes and reduce time to value.
Can an organization, operating in today’s increasingly networked world, choose to ignore the insights of employees, customers, business partners and expect to thrive?
To transform internal operations, customer relationships and industry value chains, organizations need to determine how best to employ cloud-enabled business models.
In today’s tumultuous world, how well retailers and product brands build trust with both individuals and communities of consumers will determine whether they benefit from a base of loyal advocates or are left to fend with transient and fickle custom…
Senior executives need a deep understanding of vertical integration to translate corporate strategy at a local level and country leaders can benefit from coaching to sharpen strategy development and execution. The Global Enablement Team (GET) approach …
For analytics-driven insights to trigger new actions across the organization, they must be closely linked to business strategy, easy for end users to understand, and embedded into organizational processes to enable action at the right time.
Governments recognize the possibilities of opening up and many are already taking deliberate steps to move forward strategically.
Although the world seems poised for an electric vehicle (EV) rebirth, automakers need to nudge drivers to “plug in” by increasing education efforts, offering a uniquely “connected” driving experience, and embracing innovative business models an…
Many countries are benefitting from increasing inward investment levels, either from the sheer number of investment projects or
jobs created by foreign investors. The driving force behind the growing investment has been an effort by companies to
positi…
A growing divide is developing between those companies that, see the value of business analytics and are transforming themselves to take advantage of these newfound opportunities, and those that have yet to embrace them.
Despite a “customer first” focus, communications service providers (CSPs) have very few loyal customers – or advocates – according to results from the recent IBM global telecommunications consumer survey.
To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, we have identified four stages of organizational capabilities and associated customer analytics strategies.
New technologies and business models offer the potential for online differentiation and the provision of value-added services and features for which travelers will pay a premium.
Rising unemployment, languid economic growth and growing urbanization make the role of transport – and intelligent transport systems – more important than ever for cities.
To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, we have identified four stages of organizational capabilities and associated customer analytics strategies.
Managing the increasing complexity inherent in today’s environment requires leaders who will work to unlock, uncover and unleash the collective creative capabilities of their organizations. In today’s increasingly complex and interconnected world, …
Facing business model challenges and dramatic changes in the healthcare ecosystem, today’s life sciences must rethink how they engage with the other stakeholders in the healthcare ecosystem.
Managing the increasing complexity inherent in today’s environment requires leaders who will work to unlock, uncover and unleash the collective creative capabilities of their organizations.
